Arial 12pt

Among the organisations we at Clearleft have been privileged to consult for, are governmental bodies including local councils. Working for these clients can often be extremely rewarding, but getting the job in the first place frequently involves a tedious, time consuming, tendering process with clauses like this (my emphasis):

[Companies are expected to] supply a detailed overall report of the findings from each of the phases in Arial 12pt font in draft form for approval.

Soul destroying.