Walking from the station to the office this morning, a peculiarly large number of people appeared to be smiling; almost chuckling to themselves. While this is entirely laudable behaviour, in London it is enough to make one feel somewhat paranoid.
On a different note, Nielsen’s Alert Box is pretty poignant this week. “About half of the users now access the Internet from more than one location. Despite the implications of this for service design, many systems assume that users remain bound to a single computer.”
Nielsen then spoils his good work with a bit of bollocks evangelism (‘our challenge and opportunity in the days to come’ ad infinitum).